Microtalk Blog
MICROTALK ARTICLES
The Benefits of Partnering with Your Local ISP for Fibre Broadband
We’ve all heard the slogan ‘shop local’ but have you ever thought that this might apply to businesses rather than just consumers? As the world expands, businesses are often led to believe that partnering with the biggest company will work in their favour, but when it comes to your internet service provider (ISPs), the opposite […]
What is FTTP and its Benefits?
What is FTTP? Is it not the same as Fibre Optics? What are its benefits? Since launching FTTP in the UK, we have received many of these questions. Fibre To The Premises (FTTP) is a fibre optic cable transmission system that enables an Internet service provider to access the Internet directly from customers or a […]
Move Your Landline to the Cloud
The question of getting rid of your landline is not “If you should get rid of your landline” but more like when. The ISDN cut-off point is fast approaching, and by 2025 most UK households and businesses will not be using standard BT landlines. Instead would have an option to move to a cloud […]
How to Plan On-Hold Music For Incoming Calls
Planning On-Hold Music Menus for Incoming Calls Statistics Around Business Calls Average Wait Times The average person spends 1.2 years on hold throughout their lifetime, indicating significant waiting periods. According to the Small Business Chronicle, most callers tend to hang up after an average of one minute and 55 seconds of hold time, with 34% […]
Microtalk Has Completed the Acquisition of MetPlus Telecom
Microtalk has completed the acquisition of MetPlus Telecom; a UK-based telecoms services reseller with a substantial residential customer base, offering high-speed fibre broadband and traditional telephony services, including home landline rental and call packages. We’re looking forward to welcoming MetPlus Telecom subscribers to Micotalk and integrating them into our platform. As you may have read […]
What is Session Initiation Protocol (SIP)?
If you are looking into upgrading your business communications, you will likely have come across Session Initiation Protocol (SIP) alongside mentions of state-of-the-art VoIP business phones and communications software. So, what is SIP, and how can you and your business benefit from it? Session Initiation Protocol (SIP) A protocol is a set of rules that defines […]
Meet Us at ITW 2022 in Washington
The ICT infra industry’s annual meeting (now in its 15th year) is taking place this month between 9 and 12 May in Washington. Our senior team would be glad to meet you at Booth 406. We are annual attendees at the event and over the years made many useful business connections there. This year we […]
Getting a Business Landline at Home
Long gone are the days when your landline was tied to one location with a phone at the office for business, a separate number at home, and no way to connect the two. Getting a business landline at home means you can use your business phone number anywhere: essential in a world where working from […]
BT Pauses Digital Voice Rollout Following Complaints
On the 29th of March, BT announced that they have decided to pause the UK rollout of their Voice over IP (VoIP) style Digital Voice services. The new service meant that all calls would be made over a broadband network, rather than the old analogue network that carries calls via copper wire (technology that has […]
Meet Us at Capacity Middle East 2022
Next week, our senior salespeople from the UK are attending the Capacity Middle East 2022 event. This is the first international event Microtalk has attended since 2019. The industry’s largest event will be returning to the Grand Hyatt Dubai, with a Welcome Reception on 28 March, followed by three days of networking and social functions. […]
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