MICROTALK ARTICLES


Expanding our Footprint in the Philippines with Globe and Smart

For over thirteen years businesses and consumers have been relying on Microtalk to provide their voice and data communications. We now connect more than 40 million calls a month and, as Microtalk is management-owned, we’re dedicated to ensuring our customers get the support they need. During our expansion, developing a global presence to serve customers […]


What is a Cloud PBX?

  If you’re a small business owner, or a solo entrepreneur looking to start taking on some employees, you’ve probably heard the phrases analog or VoIP PBX’ and ‘choosing the best phone system for your company’ mentioned. Not knowing what a Cloud PBX is or how one can aid your business puts you at a […]


Is Cryptocurrency the Future of Payments in Telecoms?

Microtalk is proud to announce that we’ve added Tether to our payment options. We’re constantly on the lookout for new ways to serve our customers and ensure the most reliable and efficient customer experience possible. Cryptocurrency is just one of these developments, with its low transaction fees and speedy processing time in comparison to traditional […]


What is DDoS protection and mitigation?

Increased reliance on internet access and online applications bring countless advantages for your business. However, this means you also need to be aware of how to protect your business from a growing number of threats. There is a growing risk of a type of cyber-attack that is designed to make the service unusable for its […]


Phone Hacks to Make Your Small Business Look Big

If you’re a solo entrepreneur or small business owner, you’ll want customers to be greeted by a powerful brand with seamless services and communications. To aid this, you may want to make your company appear larger and as if you have a team of workers ready to handle all inquiries from customers or colleagues. So, […]


Landlines STILL Used by 70% of UK Businesses

Despite the Big Switch Off, a recent survey conducted by National Business Communications revealed that 69.5% of surveyed UK businesses are still using landlines within their company. Last year, we spoke about the looming Big Switch Off and how companies can prepare for the move from analogue to digital telephone communications. It appears many businesses […]


On Hold Jingles For Your Business

If your customers have to spend time on hold this week, they better have some festive tunes to listen to! Christmas music may start playing earlier and earlier each year, but you’d have to be a Scrooge to not join in come December. In this post, we’ll be covering why music on hold and promotional […]


IPv6: Next Generation Internet Protocol with Microtalk

The internet faces a major challenge. As new devices log on every day, the number of unique IPv4 addresses are running out. So, what can be done? IPv6 must be adopted and Microtalk is pleased to announce we have partnered with RIPE NCC to facilitate the global shift to IPv6 and continue to enhance the […]


Direct Routing for Microsoft Teams

Microsoft Teams has seen massive growth since 2019 as it kept us all connected. It surpassed 250 million monthly active users this summer and this rise is only set to continue. As we all know, Teams connects remote and in-office workers by chat and video calls, manages documents, and integrates apps. Now, Microsoft has announced […]


A Quick Guide to the PSTN and ISDN Switch Off

In 2025 BT is switching off their Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) services for everyone in the UK: both business and home lines. So, why are we talking about this now? The Big Switch Off is still a few years away, but this massive shake-up in the communications industry has […]


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