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MICROTALK ARTICLES
Microtalk is Heading to ACC 2025 in Cebu: Unleashing the Future of Wholesale Voice & SMS Technology
Introduction The telecommunications industry is evolving at breakneck speed, and Microtalk is at the forefront of this revolution. We are thrilled to announce our participation in the Asian Carrier Conference (ACC) 2025 in Cebu, the premier event for wholesale telecom professionals in Asia. This is where innovation meets opportunity, and Microtalk is ready to showcase […]
5 Benefits of Call Routing for Your Contact Centre
Call routing is a vital tool to have in place at your call or contact centre to ensure your business can provide the best service. Why? It reduces customer wait time by enabling available or even specialist agents to answer incoming calls. Omnichannel call and contact centre features from Microtalk can boost the productivity of your […]
5 Advantages of Toll-Free Numbers for Businesses
Does your business have a toll-free number? If not, you’re missing out on one of the best ways to establish the presence of your company (large or small) and strengthen your relationship with customers. Toll-free numbers allow customers to call your business for free as their call is routed to a cloud-based destination managed by […]