A versatile solution that adapts to your current team and future ambitions.
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Set up numbers in over 100 countries and start onboarding team members from various departments within hours. Easily tweak settings to match your business needs, all from your web or desktop interface.
Sync call details automatically to save time and eliminate app-switching. Access call recordings, review account, lead, or contact histories, and gain full context for every conversation.
Track who's on a call and who's available in real-time. Identify reasons for missed inbound calls, detect extended hold times, and analyse historical trends to enhance individual and team performance.
Quickly set up toll-free numbers in your local area code or any country where your business is active
Manage call queues with mute, hold, warm transfer, queue callback, and voicemail options to enhance the customer wait experience.
Intelligent call routing directs customer calls to available agents, minimizing wait times and optimizing response efficiency.
Address every customer inquiry with the IVR’s multi-level menu, ensuring instant engagement and seamless interaction.
Capture inbound and outbound calls in real-time for later review, ensuring consistent quality standards.
Import your contact list and launch calling campaigns in just 5 minutes.
API-powered call button on your website and app enables customers to reach you instantly.
Schedule daily, weekly, or monthly email reports. Monitor performance and caller trends with comprehensive tracking.
Gain actionable insights on call performance with detailed call logs to boost customer engagement and evaluate agent effectiveness.
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