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Telephony Tools That Help Your Business
What do all business owners — from startups to larger enterprises — have in common? Aside from a drive to succeed and expertise, it’s that reliable communications between employees and customers are crucial to any company. In this blog post, we’ll be sharing the telephony tools that can help your business thrive and grow. Some […]
Expanding our Footprint in the Philippines with Globe and Smart
For over thirteen years businesses and consumers have been relying on Microtalk to provide their voice and data communications. We now connect more than 40 million calls a month and, as Microtalk is management-owned, we’re dedicated to ensuring our customers get the support they need. During our expansion, developing a global presence to serve customers […]
What is a Cloud PBX?
If you’re a small business owner, or a solo entrepreneur looking to start taking on some employees, you’ve probably heard the phrases analog or VoIP PBX’ and ‘choosing the best phone system for your company’ mentioned. Not knowing what a Cloud PBX is or how one can aid your business puts you at a […]
What is DDoS protection and mitigation?
Increased reliance on internet access and online applications bring countless advantages for your business. However, this means you also need to be aware of how to protect your business from a growing number of threats. There is a growing risk of a type of cyber-attack that is designed to make the service unusable for its […]
Landlines STILL Used by 70% of UK Businesses
Despite the Big Switch Off, a recent survey conducted by National Business Communications revealed that 69.5% of surveyed UK businesses are still using landlines within their company. Last year, we spoke about the looming Big Switch Off and how companies can prepare for the move from analogue to digital telephone communications. It appears many businesses […]
On Hold Jingles For Your Business
If your customers have to spend time on hold this week, they better have some festive tunes to listen to! Christmas music may start playing earlier and earlier each year, but you’d have to be a Scrooge to not join in come December. In this post, we’ll be covering why music on hold and promotional […]
IPv6: Next Generation Internet Protocol with Microtalk
The internet faces a major challenge. As new devices log on every day, the number of unique IPv4 addresses are running out. So, what can be done? IPv6 must be adopted and Microtalk is pleased to announce we have partnered with RIPE NCC to facilitate the global shift to IPv6 and continue to enhance the […]
Hybrid Working: A Guide for Your Business
The concept of office work has been redefined over the past year and a half. The pandemic demanded a quick shift to remote working as we adapted to an unprecedented situation. There’s been a move back to traditional office working, though it appears many elements of WFH are here to stay, so businesses need to […]
DID, Caller ID, Number Porting and Call Forwarding Explained
Are you interested in growing your business but concerned about the increased costs associated with expanding your communications? If so, you may be interested in Direct Inward Dialing (DID), caller ID, number porting and call forwarding services. We’ve put together this handy guide to help you understand these essential terms. With this knowledge, you’ll easily see […]