Double Finalist

The Retail Portal was recognised for solving real industry pain points — fragmented systems, manual processes and limited visibility — by giving partners and customers a single interface for voice termination, virtual numbers, PBX, diallers, billing and multi-method payments, including cards, PayPal and crypto.

• ✔ Finalist: Best CX Experience (for Microtalk)
• ✔ Finalist: Best Innovation (Microtalk Retail Portal)

"The Retail Portal was recognised for solving real industry pain points — fragmented systems, manual processes and limited visibility — by giving partners and customers a single interface for voice termination, virtual numbers, PBX, diallers, billing and multi-method payments (including cards, PayPal and crypto)."