MICROTALK ARTICLES


Getting a Business Landline at Home

Long gone are the days when your landline was tied to one location with a phone at the office for business, a separate number at home, and no way to connect the two. Getting a business landline at home means you can use your business phone number anywhere: essential in a world where working from […]


5 Ways to Secure Your WiFi Network

When considering all the steps you can take to keep your home or workplace safe, securing your WiFi network is one essential that sometimes gets missed off the checklist. WiFi-connected devices and routers provide hackers with a convenient way to access your private information as your WiFi signal is often broadcast beyond your property and […]


What is VOIP?

  VoIP stands for Voice over Internet Protocol. It’s sometimes also called IP telephony, internet telephony, or internet calling. It’s simple, easy to use, provides a host of benefits for any business, and is usually cheaper than using traditional phone lines. If you’re not familiar with VoIP, you may be understandably skeptical as it can sound […]


How to Access Exclusive Contact Centre Features with Microtalk

Contact and call centres sit at the heart of customer services for many businesses and are relied upon during all hours of the day. In the past, this hub of communication was referred to as the ‘call centre’ as they only offered support via phone. Today, we prefer to call them ‘contact centres’ as the […]


Telephony Tools That Help Your Business

What do all business owners — from startups to larger enterprises — have in common? Aside from a drive to succeed and expertise, it’s that reliable communications between employees and customers are crucial to any company. In this blog post, we’ll be sharing the telephony tools that can help your business thrive and grow. Some […]


Expanding our Footprint in the Philippines with Globe and Smart

For over thirteen years businesses and consumers have been relying on Microtalk to provide their voice and data communications. We now connect more than 40 million calls a month and, as Microtalk is management-owned, we’re dedicated to ensuring our customers get the support they need. During our expansion, developing a global presence to serve customers […]


Is Cryptocurrency the Future of Payments in Telecoms?

Microtalk is proud to announce that we’ve added Tether to our payment options. We’re constantly on the lookout for new ways to serve our customers and ensure the most reliable and efficient customer experience possible. Cryptocurrency is just one of these developments, with its low transaction fees and speedy processing time in comparison to traditional […]


What is DDoS protection and mitigation?

Increased reliance on internet access and online applications bring countless advantages for your business. However, this means you also need to be aware of how to protect your business from a growing number of threats. There is a growing risk of a type of cyber-attack that is designed to make the service unusable for its […]


Landlines STILL Used by 70% of UK Businesses

Despite the Big Switch Off, a recent survey conducted by National Business Communications revealed that 69.5% of surveyed UK businesses are still using landlines within their company. Last year, we spoke about the looming Big Switch Off and how companies can prepare for the move from analogue to digital telephone communications. It appears many businesses […]


IPv6: Next Generation Internet Protocol with Microtalk

The internet faces a major challenge. As new devices log on every day, the number of unique IPv4 addresses are running out. So, what can be done? IPv6 must be adopted and Microtalk is pleased to announce we have partnered with RIPE NCC to facilitate the global shift to IPv6 and continue to enhance the […]


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