MICROTALK ARTICLES


Elevate Customer Engagement with Microtalk’s Advanced Hosted Dialler

In the ever-evolving landscape of business technology, staying ahead in customer engagement is not just an advantage; it’s a necessity. Enter Microtalk’s advanced hosted dialler, a groundbreaking tool poised to redefine the parameters of business communication. In an era where every conversation can turn a prospect into a loyal customer, this innovative solution stands as […]


What is FTTP and its Benefits?

What is FTTP? Is it not the same as Fibre Optic? What are the benefits of FTTP? We have gotten these questions a lot since launching FTTP in the UK. Fibre To The Premises (FTTP) is a fibre optic cable transmission system that enables an Internet service provider to access the Internet directly from customers […]



Microtalk Has Completed the Acquisition of MetPlus Telecom

Microtalk has completed the acquisition of MetPlus Telecom; a UK-based telecoms services reseller with a substantial residential customer base, offering high-speed fibre broadband and traditional telephony services, including home landline rental and call packages. We’re looking forward to welcoming MetPlus Telecom subscribers to Micotalk and integrating them into our platform. As you may have read […]


What is Session Initiation Protocol (SIP)?

If you are looking into upgrading your business communications, you will likely have come across Session Initiation Protocol (SIP) alongside mentions of state-of-the-art VoIP business phones and communications software. So, what is SIP, and how can you and your business benefit from it? Session Initiation Protocol (SIP) A protocol is a set of rules that defines […]


Getting a Business Landline at Home

Long gone are the days when your landline was tied to one location with a phone at the office for business, a separate number at home, and no way to connect the two. Getting a business landline at home means you can use your business phone number anywhere: essential in a world where working from […]


5 Ways to Secure Your WiFi Network

When considering all the steps you can take to keep your home or workplace safe, securing your WiFi network is one essential that sometimes gets missed off the checklist. WiFi-connected devices and routers provide hackers with a convenient way to access your private information as your WiFi signal is often broadcast beyond your property and […]


What is VOIP?

  VoIP stands for Voice over Internet Protocol. It’s sometimes also called IP telephony, internet telephony, or internet calling. It’s simple, easy to use, provides a host of benefits for any business, and is usually cheaper than using traditional phone lines. If you’re not familiar with VoIP, you may be understandably skeptical as it can sound […]


How to Access Exclusive Contact Centre Features with Microtalk

Contact and call centres sit at the heart of customer services for many businesses and are relied upon during all hours of the day. In the past, this hub of communication was referred to as the ‘call centre’ as they only offered support via phone. Today, we prefer to call them ‘contact centres’ as the […]


Telephony Tools That Help Your Business

What do all business owners — from startups to larger enterprises — have in common? Aside from a drive to succeed and expertise, it’s that reliable communications between employees and customers are crucial to any company. In this blog post, we’ll be sharing the telephony tools that can help your business thrive and grow. Some […]


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