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Introducing STIR/SHAKEN Compliance with Microtalk
STIR/SHAKEN is used to help defeat scammers and illegal robocalls. If you’re thinking it sounds like something out of James Bond’s cocktail order, you’d be right as the acronyms (‘Secure Telephony Identity Revisited’ and ‘Signature-based Handling of Asserted Information Using Tokens’) were created as a nod to the character’s villain fighting skills. It may not […]
Telephony Tools That Help Your Business
What do all business owners — from startups to larger enterprises — have in common? Aside from a drive to succeed and expertise, it’s that reliable communications between employees and customers are crucial to any company. In this blog post, we’ll be sharing the telephony tools that can help your business thrive and grow. Some […]
Expanding our Footprint in the Philippines with Globe and Smart
For over thirteen years businesses and consumers have been relying on Microtalk to provide their voice and data communications. We now connect more than 40 million calls a month and, as Microtalk is management-owned, we’re dedicated to ensuring our customers get the support they need. During our expansion, developing a global presence to serve customers […]
What is a Cloud PBX?
If you’re a small business owner, or a solo entrepreneur looking to start taking on some employees, you’ve probably heard the phrases analog or VoIP PBX’ and ‘choosing the best phone system for your company’ mentioned. Not knowing what a Cloud PBX is or how one can aid your business puts you at a […]
What is DDoS protection and mitigation?
Increased reliance on internet access and online applications bring countless advantages for your business. However, this means you also need to be aware of how to protect your business from a growing number of threats. There is a growing risk of a type of cyber-attack that is designed to make the service unusable for its […]
IPv6: Next Generation Internet Protocol with Microtalk
The internet faces a major challenge. As new devices log on every day, the number of unique IPv4 addresses are running out. So, what can be done? IPv6 must be adopted and Microtalk is pleased to announce we have partnered with RIPE NCC to facilitate the global shift to IPv6 and continue to enhance the […]
How can a telephone system help your startup?
When you’re starting a business one of the many things you have to establish is the communication services your startup requires. After the effort you’re putting into developing your products, services, and managing your team, you wouldn’t want to be let down by telecoms services that aren’t adequate for your colleagues or fail to present […]
What is VOIP and How Does it Make Remote Working Easier?
Remote working has grown in popularity and, since 2020, it has become not just preferable but essential. Even before lockdown, the appeal of remote working was clear: it offers flexibility to employees, advances in technology have made it easy and it reduces costs for the business by allowing staff to work from home. Have you […]
DID, Caller ID, Number Porting and Call Forwarding Explained
Are you interested in growing your business but concerned about the increased costs associated with expanding your communications? If so, you may be interested in Direct Inward Dialing (DID), caller ID, number porting and call forwarding services. We’ve put together this handy guide to help you understand these essential terms. With this knowledge, you’ll easily see […]
5 Advantages of Toll-Free Numbers for Businesses
Does your business have a toll-free number? If not, you’re missing out on one of the best ways to establish the presence of your company (large or small) and strengthen your relationship with customers. Toll-free numbers allow customers to call your business for free as their call is routed to a cloud-based destination managed by […]