What is VOIP and How Does it Make Remote Working Easier?

Remote working has grown in popularity and, since 2020, it has become not just preferable but essential. Even before lockdown, the appeal of remote working was clear: it offers flexibility to employees, advances in technology have made it easy and it reduces costs for the business by allowing staff to work from home. Have you been struggling to adapt to remote working recently? The solution may simply be embracing Voice over Internet Protocol (VoIP), also known as IP telephony, as this technology has revolutionised and perfected remote working. Here is our quick guide to VoIP and how it can be used to improve working from home for your business. 

What is Voice over Internet Protocol (VoIP)?

For remote working to be viable, a reliable and effective system of communication to connect your employees is essential. That is why many businesses have turned to VoIP as it is the perfect solution. VoIP is a cloud hosted telephony system that uses your existing internet connection to transmit data. The data that can be transmitted is not limited to making and receiving telephone calls but also encompasses a whole host of familiar applications for video calling, instant messaging and file sharing such as WhatsApp, FaceTime, Microsoft Teams, Google Hangouts, Zoom, Skype, and many more.

What are the benefits of VoIP for remote working?

As well as the obvious benefit of being able to wear your slippers to a meeting, the flexibility offered by remote working ensures a happy workforce and a happy workforce is guaranteed to be a productive one! Your employees can work from home or their favourite café, see each other by video call and an otherwise unproductive wait in a queue can be utilised. The flexibility doesn’t end with your current employees as remote working by VoIP allows you to source talent internationally. Is this something you’ve envisioned for the future of your business? Then it’s a good job the VoIP system can expand or contract in line with your needs by providing a fully scalable service. As infrastructure costs are a leading expenditure for UK businesses you may be worried this won’t come cheap, but an internet phone system is a lot cheaper than landlines.

How can I use VoIP at my business?

Your VoIP access could be provided by an existing phone with a VoIP adapter, a desk phone, a computer, tablet and even a smartphone. Here at Microtalk we provide a complete phone system delivered from the cloud that can be used to transform your business communications. All your employees need is an internet connection and they’ll be able to access the same services they would in an office.

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