Securing Communications: How Microtalk Helps You Comply with Ofcom’s New Rules
At Microtalk, we understand that protecting consumers from fraud is more important than ever. Scam calls and text messages have become widespread, affecting millions across the UK. Recent research has shown that a significant number of people have fallen victim to these fraudulent attempts, resulting in both financial and emotional damage. The impact extends beyond individuals, with scams imposing costs on the wider economy.
Ofcom’s Action Against Scam Calls and Texts
Ofcom, the UK’s communications regulator, is stepping up efforts to protect consumers. One of their key initiatives is the updated Calling Line Identification (CLI) guidance, aimed at addressing the growing problem of spoofed UK numbers used for scam calls. The new guidelines, set to be enforced in January 2025, extend the blocking of international calls that display UK numbers as Presentation Numbers; unless they fall within limited legitimate use cases. (UK CLI Regulations Guide)
Microtalk is fully aligned with these changes and supports Ofcom’s strategy to combat these fraudulent activities.
How Microtalk is Supporting Ofcom’s New CLI Regulations:
With Ofcom’s updated regulations coming into effect in January 2025, businesses must ensure compliance with new rules on UK CLI usage, particularly for international calls.
At Microtalk, we are committed to ensuring a smooth transition for businesses and helping them stay compliant. Here’s how we can help:
- Seamless Transition to New Regulations: Microtalk is fully equipped to support the new CLI rules, ensuring your calls comply with the updated guidelines without any disruption to your business.
- Global Connectivity with UK CLI Assurance: We ensure that businesses, whether operating on UK networks or international cloud services, maintain legitimate use of UK CLI without risking non-compliance or call disruptions.
- Fraud Prevention as a Priority: We employ industry-leading fraud protection measures, helping businesses mitigate the risk of scam calls and protecting consumer trust.
- Expert Guidance and Support: Navigating the complexities of CLI compliance can be challenging. Our experts are here to guide you through the new regulations and provide the technical support you need to stay compliant.
Reducing Scam Calls: What’s Next?
Ofcom has also launched a Call for Input to explore further measures against scam calls from abroad, particularly those spoofing UK mobile numbers (+447). The goal is to implement stronger measures that can prevent these types of scams from reaching consumers.
Microtalk is dedicated to staying at the forefront of these efforts, ensuring your business remains compliant with all Ofcom regulations and continues to protect customers from fraud.
The Road Ahead: Stay Ahead of the Curve
As the deadline for compliance draws near, businesses must act quickly to ensure they’re ready. Microtalk is here to help you make the transition smoothly and securely. Whether you’re a small business or a large enterprise, our scalable solutions are designed to meet your needs and keep you compliant with Ofcom’s updated guidelines.
Don’t let scam calls disrupt your business—partner with Microtalk today to stay ahead of the new regulations and protect your customers.
Need help getting started?
Get in touch with Microtalk to learn more about our UK CLI compliance solutions and how we can support your transition to the updated regulations. Stay compliant, stay secure!