{"id":868,"date":"2026-10-26T05:37:42","date_gmt":"2026-10-26T05:37:42","guid":{"rendered":"https:\/\/microtalk.co.uk\/blog\/?p=868"},"modified":"2026-10-26T05:37:42","modified_gmt":"2026-10-26T05:37:42","slug":"microtalk-wins-best-xaas-at-the-global-connectivity-awards-2026","status":"publish","type":"post","link":"https:\/\/microtalk.co.uk\/blog\/microtalk-wins-best-xaas-at-the-global-connectivity-awards-2026\/","title":{"rendered":"Microtalk Wins Best XaaS at the Global Connectivity Awards 2026"},"content":{"rendered":"

One Platform. Endless Possibilities. A Global Award.<\/span><\/strong><\/h1>\n

To the Microtalk team, our partners, and our customers,<\/p>\n

Last night, at the Indigo at The O2 in London, Microtalk was named the winner of the Best Anything as a Service (XaaS) Solution at the 2026 Global Connectivity Awards. This is not just a trophy for the shelf. It is a validation of a strategic bet we made years ago: that the future of communications is not a patchwork of vendors, but a single, unified platform that delivers everything as a service\u2014on demand, without the overhead.<\/p>\n

The Global Connectivity Awards, now in their 22nd year, are among the most prestigious recognition programmes in digital infrastructure.<\/p>\n

This year, the competition was fiercer than ever: 418 submissions were received, and only a select group of finalists\u2014including many global giants made the shortlist for the XaaS category.<\/p>\n

To win this category is to be recognised by the industry’s most rigorous judges as the standard-bearer for what “anything as a service” truly means.<\/p>\n

Why the XaaS Category Matters<\/h2>\n

The Best Anything as a Service (XaaS) category is not about a single product. It is about an architectural philosophy. The category recognises platforms that allow businesses to consume communications infrastructure on demand\u2014without managing multiple vendors, contracts, and integrations. It is about breaking down silos. It is about giving enterprises, resellers, and developers a single source of truth for voice, messaging, contact centre, and collaboration.<\/p>\n

In a market where “as a service” has become a buzzword, the Global Connectivity Awards judges were looking for proof. They wanted to see a platform that genuinely eliminates the traditional “choose-two” dilemma between cost, simplicity, and scale. They wanted to see real commercial load, not lab-tested performance. And they found it in Microtalk.<\/p>\n

The Effort Behind the Feat: A Year of Deliberate Engineering<\/h3>\n

This award is the culmination of a year\u2014indeed, of seventeen years\u2014of deliberate, unglamorous, and relentless work. It is the result of a team that did not chase shortcuts, but instead built the hard things: direct carrier relationships, a cloud-native architecture, and an API-first foundation that can handle the complexity of global communications at scale.<\/p>\n

1. We Rejected the “Silo” Approach.<\/strong><\/p>\n

While much of the industry remained comfortable selling separate voice, SMS, and contact centre solutions through separate contracts, our engineering and product teams spent the year doubling down on a unified architecture. We brought UCaaS, CCaaS, and CPaaS together into a single, cohesive platform. This meant our developers had to solve for interoperability at a depth that siloed providers never attempt.<\/p>\n

The result: a customer can start a conversation via SMS and escalate to a voice call without losing context, and developers can launch omnichannel features in days, not months.<\/p>\n

2. We Built for Real Load, Not Slideware.<\/strong><\/p>\n

The XaaS category demanded evidence of performance at scale. Our network operations and infrastructure teams ensured that our platform processes over 50 million calls per month across four data centres on three continents, while maintaining 99.999% uptime. Our messaging platform handles over 20 million SMS messages monthly with 100+ direct carrier connections. This is the load we carried day in and day out, for over 1,000 businesses worldwide. The judges did not have to take our word for it; the numbers spoke for themselves.<\/p>\n

3. We Put Partners First.<\/strong><\/p>\n

A platform is only as powerful as the ecosystem it enables. Throughout the year, our partnerships and channel teams worked tirelessly to make our XaaS capabilities accessible through white-label and wholesale programmes, allowing resellers and partners to brand the platform as their own. This partner-first approach did not go unnoticed\u2014it also earned us shortlist places in four categories at the Channel National Awards 2026. The XaaS award is a win for every partner who trusted us to power their own customer offerings.<\/p>\n

4. We Stayed Focused Through the Noise.<\/strong><\/p>\n

The past year was not without its distractions. The UK telecom sector is in the midst of profound change\u2014the PSTN switch-off, the rise of RCS messaging, and increasing regulatory scrutiny on scam calls. It would have been easy to lose focus. But our teams remained disciplined. We guided our customers through the PSTN migration with cloud-based voice platforms that deliver intelligent routing, built-in redundancy, and automatic failover. We did not just keep the lights on; we turned a period of industry uncertainty into an opportunity to prove the resilience of our platform.<\/p>\n

What This Award Means for You<\/h4>\n

For our customers, this award is your assurance that you are working with a provider that has been independently vetted as the best in the world at delivering communications as a service. You are not just buying a product; you are buying a platform that simplifies procurement, reduces integration risk, and accelerates your time-to-market.<\/p>\n

For our partners, this is a proof point you can take to your own customers. When you build on Microtalk, you are building on an award-winning XaaS foundation that is recognised from London to the global stage.<\/p>\n

For our team, this is a moment to pause and take pride in what you have built. You solved hard problems. You rejected easy answers. You built a platform that the industry now looks to as the benchmark.<\/p>\n

The Global Connectivity Awards ceremony may be over, but the work continues. The XaaS category is not a finish line; it is a mandate. It is a mandate to keep pushing the boundaries of what “anything as a service” can mean, to keep simplifying complexity for our customers, and to keep earning this recognition every single day.<\/p>\n

Thank you. Here’s to the next chapter.<\/h5>\n
From Team Microtalk<\/pre>\n"},"excerpt":{"rendered":"
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