{"id":80,"date":"2021-12-09T19:12:42","date_gmt":"2021-12-09T19:12:42","guid":{"rendered":"https:\/\/microtalk.co.uk\/blog\/?p=80"},"modified":"2025-07-28T07:34:10","modified_gmt":"2025-07-28T07:34:10","slug":"on-hold-jingles-for-your-business","status":"publish","type":"post","link":"https:\/\/microtalk.co.uk\/blog\/on-hold-jingles-for-your-business\/","title":{"rendered":"On Hold Jingles For Your Business"},"content":{"rendered":"\r\n

If your customers have to spend time on hold this week, they better have some festive tunes to listen to! Christmas music may start playing earlier and earlier each year, but you\u2019d have to be a Scrooge to not join in come December. In this post, we\u2019ll be covering why music on hold and promotional messages are important for your business \u2014 no matter the season \u2014 and how you can easily set up your new sounds.<\/p>\r\n\r\n\r\n\r\n

Why is music on hold important for your business?<\/strong><\/p>\r\n\r\n\r\n\r\n

When it comes to the customer experience, silence is not golden. The more control you have over your calls, the happier they\u2019ll be and the more leads you\u2019ll retain. Most successful businesses choose between music on hold and a recorded announcement (or a combination of the two) to entertain and inform callers while they wait.\u00a0<\/p>\r\n\r\n\r\n\r\n

Why bother setting up Christmas hold music? Hold music and announcements were created to reassure customers that the phone line is still open, but have many other uses: to reduce churn, inform callers, fill time (particularly useful when your lines are busy), express your businesses identity, and even influence your caller\u2019s attitude \u2014 including getting them into the holiday spirit!<\/p>\r\n\r\n\r\n\r\n

We\u2019ve all been on hold, it can be frustrating and time-consuming, so anything you can do to lighten the mood and relieve stress is appreciated by customers. Just as you market other areas of your business, the on-hold experience can make or break the customers first impression; the more enjoyable it is, the more receptive they will be to doing business with you and any useful message played \u2014 like their place in the calling queue or information about latest offers \u2014 shows you care.<\/p>\r\n\r\n\r\n\r\n

Hold music and messages work seamlessly with the other Cloud PBX<\/a> features offered by Microtalk<\/a>, such as queueing calls with mute and warm transfers, queue call back, and voicemail features during the customers\u2019 wait time.<\/p>\r\n\r\n\r\n\r\n

Where can you find hold music or promotional messages?<\/strong><\/p>\r\n\r\n\r\n\r\n

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Want to add Christmas music to your phone system\u2019s hold button?<\/div>\r\n
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It\u2019s simple to do yourself, and many festive messages and songs are available for free. For example, On-Hold Studio explains how to upload .wav audio files to play holiday tunes for callers on hold or in a queue using your PBX.<\/div>\r\n
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Services like Please Hold Advertising provide complimentary seasonal hold messages and music tailored for VoIP or PBX systems, while platforms such as Beatsuite recommend using instrumental versions of classic carols\u2014these are calming and allow you to layer custom voiceovers easily.<\/div>\r\n
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Just be sure to check your average hold duration; if calls typically wait longer than five minutes, avoid repetitive short loops (like a one-minute \u201cJingle Bells\u201d clip!).<\/div>\r\n
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To prevent your holiday playlist from lingering into January, most PBX systems let you schedule automatic updates, switching back to standard music or greetings after the season.<\/div>\r\n
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Using a PBX not only enhances control over customer interactions but also lets you spread festive cheer with every call.<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

Merry Christmas from Microtalk<\/strong><\/p>\r\n\r\n\r\n\r\n

This is our last post before the holidays, so we\u2019d just like to wish you a Happy Christmas and New Year! We\u2019ll be back with more blog posts in 2022, but we\u2019re still open to inquiries at sales@microtalk.co.uk<\/a>.<\/p>\r\n\r\n\r\n\r\n

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If your customers have to spend time on hold this week, they better have some festive tunes to listen to! Christmas music may start playing earlier and earlier each year, but you\u2019d have to be a Scrooge to not join in come December. In this post, we\u2019ll be covering why music on hold and promotional […]<\/p>\n","protected":false},"author":2,"featured_media":81,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[79,30],"tags":[78,77,75,76,74,23],"class_list":["post-80","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","category-remote-working","tag-christmas","tag-cloud-phone","tag-jingles","tag-music","tag-onhold-music","tag-system"],"_links":{"self":[{"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/posts\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":5,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/posts\/80\/revisions"}],"predecessor-version":[{"id":575,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/posts\/80\/revisions\/575"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/media\/81"}],"wp:attachment":[{"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=80"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=80"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microtalk.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}