The telecom industry is evolving, and Ofcom’s updated CLI Guidance, effective 29 January 2025, marks a significant change. These new regulations aim to tackle scam calls originating from abroad by restricting the use of UK CLI for international calls. For businesses reliant on UK CLI, staying compliant is critical to avoiding service disruptions and ensuring your calls are trusted by your customers.
Microtalk is here to ensure a smooth transition. Partner with us and keep your UK CLI operations running seamlessly under the new rules.
At Microtalk, we specialize in delivering cutting-edge telecom solutions that align with regulatory requirements while meeting your business needs. Here’s how we can help.
If your business involves any of the following, now is the time to migrate.
Businesses hosting international calls with UK CLI.
Roaming UK mobile users.
Call centers serving UK customers.
Businesses using UK Presentation Numbers.
The clock is ticking – businesses have only a few days to adapt to Ofcom’s updated regulations. Non-compliance could lead to blocked calls, customer trust issues, and lost business opportunities.
Migrating to Microtalk ensures:
Don’t leave your compliance to chance.
Join Microtalk and stay ahead of the curve with a partner you can trust.
Call us directly to start your migration journey. (0203 630 1100)
Together, we’ll keep your business connected, compliant, and ready for the future.
Ofcom’s new regulations require calls from outside the UK using a UK CLI (Caller Line Identification) to meet stricter compliance standards. These rules aim to reduce scam calls and ensure accurate caller information. The updated regulations take effect on 29 January 2025.
Non-compliance can result in blocked calls, disrupted operations, and loss of customer trust. By adhering to Ofcom’s guidelines, businesses can ensure uninterrupted communication and maintain credibility with their customers.
Microtalk provides seamless migration and tailored solutions to ensure your business complies with Ofcom’s new CLI regulations. Our services include:
The compliance deadline is 29 January 2025. Businesses must ensure their UK CLI configurations align with Ofcom’s new guidelines by this date to avoid call blocking or service disruptions.
Failure to comply with the new regulations could result in:
Microtalk helps you avoid these risks by providing expert support and compliant solutions.
The regulations apply to all businesses using UK CLI for calls originating outside the UK, including:
Calls from outside the UK can use a UK CLI in specific scenarios, such as:
Microtalk ensures your call routing adheres to these use cases.
Migration timelines vary depending on the complexity of your setup. However, our team works quickly to ensure a smooth and efficient transition. Early action ensures you meet the deadline without stress.
Microtalk’s solutions are designed to minimize disruption. Our team ensures a seamless transition, keeping your communication systems operational throughout the migration process.
Yes! Microtalk offers ongoing support to ensure your systems remain compliant and optimized. Our dedicated team is available for any queries or adjustments post-migration.